Privacy Policy

Effective Date: May 19, 2025

This Privacy Policy outlines how TrueNorth Recruitment ("TrueNorth", "we", "us", or "our") collects, uses, and protects personal information through the TrueNorth CV Analyzer platform, accessible at https://www.truenorthrecruitment.co.za/.

1. Information We Collect

We may collect the following types of personal information:

• Candidate Information: Name, contact details, employment history, education, skills, and other details provided in CVs.
• Client Information: Company name, contact details, and job descriptions.
• Usage Data: IP address, browser type, operating system, and browsing behavior on our platform.

2. How We Use Your Information

We use the collected information to:

• Analyze and parse CVs to extract relevant candidate information.
• Match candidates to suitable job opportunities using AI algorithms.
• Communicate with clients and candidates regarding recruitment processes.
• Improve our services and platform functionality.
• Comply with legal obligations and enforce our terms and conditions.

3. Sharing of Information

We may share personal information with:

• Clients for the purpose of recruitment and job placement.
• Service providers who assist in operating our platform and services.
• Regulatory authorities if required by law.

We do not sell personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Under POPIA, you have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your personal information.
• Object to the processing of your personal information.
• Lodge a complaint with the Information Regulator.

To exercise these rights, please contact us at carl@t-n.co.za.

7. Cookies

Our platform uses cookies to enhance user experience. You can set your browser to refuse cookies or alert you when cookies are being sent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact:

Carl Williamson
Director
Email: carl@t-n.co.za
Phone: 087 897 6936